About Us

For over 20 years, we have helped our clients gather knowledge about their stakeholders — customers, citizens, colleagues, shareholders, users, patients, students, etc. Knowledge that has created the basis for sustainable transformation in companies, institutions, organizations, and in society.

If you have ever filled out a questionnaire in Denmark or Scandinavia, there is an overwhelming probability that you have already used the Xact system before.

• Once every 4 minutes. That’s how often a survey started on our platforms

But Xact by Rambøll is more than a mere questionnaire system.

Today, the Xact family includes a variety of platforms and customized solutions that help public and private companies gather new insights, organize those insights in the best way, analyze data, and transform it into concrete initiatives and transformations that make a real difference in the workplace, in the office, and in the world..

Stakeholder intelligence is about knowing the right things at the right time to make the right decisions.

With Xact by Rambøll, you’re assured the market's best solutions for gathering knowledge about your stakeholders — here and now.

But Stakeholder intelligence is more than one-off surveys.

Real transformation is created when the knowledge collection and analysis is put into a larger context and supports your business strategy — even as far as two decades into the future.

Therefore, stakeholder intelligence at Xact by Rambøll covers everything from large, annual measurements of employee engagement and small, frequent pulse measurements, through insights into customer churn or NPS to various self-assessment tools where companies can see, for example, how their work relates to the UN's world goals.

We draw on expert knowledge within a wide range of industries and sectors, and with our experience, expertise, and presence across Europe and Scandinavia, we always put together a project team that supports your specific needs, your market, and your goals.

As a part of Rambøll, we dedicate ourselves to reducing our climate footprint, to contributing to a coherent society with equal rights and opportunities for everyone, and to promoting a culture based on quality, well-being, and equal opportunities for all our employees.

We are committed to EDI — Equality, Diversity, Inclusion — when we hire. Not because we have to. But because it makes sense — for us and for the world around us.

(And because all the data we collect for ourselves and our clients tells us that it's also just plain good business.)

We take our role in society seriously. Both as a company but also as the tool for change that we are.

We know that our solutions have a big impact on how social institutions and companies structure their offers to society and the people in it. Therefore, ethics and sustainability are always part of our considerations when we develop and market our solutions.